Blast Zone® Five (5) Year Promise
For Commercial Inflatables
Overview: Blast Zone® takes pride in providing
safe, attractive, and durable Commercial Inflatable Products which have been
designed to withstand the tests of time and rigors of Rental and Commercial use. Blast Zone® is now proud to provide you with
an innovative “Promise” that will assure that Your Commercial Inflatable
business or Commercial application will be successful for years to come.
If you choose to replace your Blast
Zone Commercial Inflatable within a three (3) year period after the full 2-year
Limited warranty period for reasons detailed below, Blast Zone will replace
your inflatable with the same unit or a similar unit of your choosing, without
the blower, at a discount of 40% off of the non-sale, non-discounted retail
price listed at blastzonebounce.com at the time of claim.
Terms
and Conditions
The
Terms and Conditions contained in this Promise constitute the entire Agreement
between Plan Holder and Seller.
1.
Definitions: The Blast Zone® Five
(5) Year Promise is referred to as the “Promise.” Throughout this “Promise”, the words “Seller,”
“We,” and “Our” refer to Blast Zone®.
The words “You” and “Your” refer to the Plan Holder, as identified in
the “Plan Holder” section above. “Covered
Product” refers to the Blast Zone® Commercial Inflatable identified in the
“Description of Commercial Inflatable Purchased” section above. “Replacement Product” refers to any in-stock Blast
Zone® Commercial Inflatable of your choosing at the time of exercise of this “Promise”. “Covered Product Failure” and “Covered
Product Fails,” and “Fails” refers to product failure as described in Paragraph
Three (3). The Blast Zone Five (5) Year
promise consists of Blast Zone’s® 2 year Limited Warranty, with the addition of
a Three (3) Year promise of a discounted replacement purchase option.
2.
Coverage Term: The term of this “Promise”
is 60 Months, commencing with the date of product purchase, as identified in
the “Date of Commercial Inflatable Purchase” section above or the proof of
purchase provided to You at the time of Covered Product purchase.
3.
What is Covered: This “Promise” provides
for the replacement of Your Covered Product after it has failed due to defects
in materials and workmanship which lead to the failure of Your Covered Product
to perform its intended functions during the Term of this “Promise”.
4.
Payment Required for
Replacement Product:
In order to obtain a discounted Replacement Product under this “Promise”, You
are required to pay a Pro Rata Portion (a percentage) of the Non-Sale, Retail
Price for the Replacement Product according to the Prorated Discount Table in
Paragraph Eight (8).
5.
If Payment was made to Secure this plan is not credited
toward replacement product price: PLEASE NOTE that any payment made to Blast
Zone® in order to secure this “Promise” WILL NOT be applied to the payment
required for the Replacement Product.
6.
Replacement Products: If, during the 60 Month
duration of this “Promise”, Your Covered Product Fails, Blast Zone® hereby
agrees to sell You ONE Replacement Product under this “Promise” according to
the Prorated Discount Table in Paragraph Eight (8). You may choose any in-stock Blast Zone®
Commercial Inflatable that you wish, which is similar in cost, sizing, features
or considered to be reasonably similar to the original product.
7.
This is a Blast Zone
Exclusive Offer:
PLEASE NOTE that this “Promise” is a Blast Zone® exclusive, so you are required
to order Your Replacement Product from Blast Zone® directly.
8.
Prorated Discount Table: To determine the
purchase price of Your Replacement Product under this “Promise”, refer to the
table below.
|
If Your Product
Fails Anytime From:
|
Then This Is The
Amount You Must Pay To Obtain A Replacement Product:
|
|
0
Up To 24 Months After Date Of Purchase
|
You
Pay Nothing. Your Blast Zone® Limited
Warranty Covers Failure Due to Defects During the First Two Years When
Operated Under Normal Use and According to
the Instructions.
|
|
24
Up To 60 Months After Date Of Purchase
|
60%
of the Non-Sale Retail Price* of Any Blast Zone® Commercial Inflatable You
Wish To Purchase (plus tax where applicable).
|
|
Beyond
60 Months
|
Standard
retail purchase price.
|
*NOTE: Non-Sale Retail
Price means the Non-Sale, List Price found on Blast Zone’s® website www.blastzonebounce.com, at the time
of claim of product failure.
Illustrations of How
the Prorated Discount Table Works:
If
You bought Your Covered Product on January 1, 2000, and it Fails on July 1,
2003, since the failure occurred 30 months after Your purchase, Blast Zone®
will sell You a Replacement Product for 60% of the Non-Sale, Retail Price,
excluding the blower. While Blowers are
typically included free-of-charge with initial inflatable purchase, they are
covered by a blower-specific warranty.
If the Non-Sale Retail Price is $999.99 on www.bouncersdirect.com, then
We will sell You the Replacement Product for $599.99, plus tax where applicable.
On
January 1, 2005, this “Promise” would expire, and in the event of Product Failure
after that date, you would not be eligible to purchase a product under the
Prorated Discount Table.
9.
Effect of this “Promise”
on the Limited Warranty: Blast Zone®
Commercial Inflatables already come with a Two (2) Year Limited Warranty
covering defects in materials and workmanship.
This “Promise” does not vary, change, or alter any of the terms of the
Limited Warranty, with one exception.
Under the Limited Warranty, Blast Zone®, at its election, reserves the
right to repair or replace the product in the event of a defect covered by the Limited
Warranty. However, under this “Promise”,
You are eligible for automatic replacement of a Covered Product that fails
during the first Twenty-Four (24) months of ownership. For questions regarding the Limited Warranty,
please refer to your Blast Zone® Limited Warranty materials or contact us.
10.
Exclusions: This “Promise” SHALL
NOT apply to a Covered Product that Fails due to: 1) intentional
acts, common negligence, or accident, or 2) not being operated in accordance
with the printed instructions that accompanied the product, or 3) being
operated beyond the rated capacity of the product or in extreme weather
conditions, 4) repairs or alterations performed by anyone other than Blast
Zone®, 5) the development of mold or mildew because it was stored wet 6)
Material cuts, punctures or abuse 7) failure that can be reasonably repaired by
the operator, such as holes that can be repaired with a vinyl-repair kit 8)
Maintenance.
11.
Transfer: This “Promise” may
not be transferred to any other person or entity to whom the Covered Product
may be sold while this “Promise” is in effect.
Only the Plan Holder may elect to purchase a Replacement Product under
this “Promise”.
12.
How to Use This “Promise”: You may begin the
Replacement Product process by giving NOTICE of Covered Product Failure that
occurred during the Coverage Term to Blast Zone® by writing to: Blast Zone® “Promise”,
P.O. Box 277, Benicia, CA 94510, emailing service@vortexco.com,
or calling (877) 889-4685. Notice must
include your original order number and a description of the Covered Product
Failure. Notice of Covered Product Failure must be received by Blast Zone® no
later than Thirty (30) Days after the Covered Product Failed. If Notice is not received by Blast Zone® by
the Thirtieth (30) Day after the Covered Product Failed, then this “Promise” is
void, and Blast Zone® WILL NOT offer You a discounted Replacement Product.
13.
What Blast Zone® Will Do in the Event of Covered
Product Failure During the Coverage Term: Once You give Us Notice of
Covered Product Failure, we will verify the causes of the Failure to determine
eligibility for a Replacement Product under this “Promise”. Blast Zone® may require, at its discretion,
any combination of the following: return of the entire inflatable unit for
inspection, photographs of the unit, return of the inflation tubes and/or a
cutout of the product. This may include
return of, or destruction of the original product. Once eligibility has been determined, You
will have the option of choosing any ONE of Our in-stock Commercial Inflatable
Models for purchase according to the Prorated Discount Table in Paragraph Eight
(8). Payment will be due at the time of
Replacement Product selection. Blast
Zone® will then prepare and ship your Replacement Product.
14.
Your Covered Product
Can Only Be Replaced Once: If the Covered Product is replaced under this “Promise”
after the expiration of the Two (2) Year Limited Warranty, then Blast Zone’s® obligations
under this “Promise” are considered fulfilled.
In the event of Covered Product Failure, Blast Zone will only offer you
the discounted replacement once.
15.
Questions? Blast Zone can be reached by writing to: Vortex International Attn: Blast Zone Promise, 9190 Double Diamond Parkway, Reno, Nv 89521, emailing
service@vortexco.com, or calling (877) 889-4685.
