Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
RETURNS
Blast Zone will not accept returns of any used products for refunds.
BLAST
ZONE® NINETY (90) DAY LIMITED WARRANTY (Residential Inflatables)
Blast Zone® Residential Grade Inflatables are warranted to be free
of defects in material and workmanship for Ninety (90) Days from date of
purchase. In order to establish
eligibility, your original order number will be required. In the rare case of defect, products covered
by this Blast Zone® Limited Warranty will be repaired or replaced at no cost to
you. Blast Zone will, at its election,
replace or make appropriate adjustment or repair to the product where Blast
Zone® inspection discloses any defects in material or workmanship occurring in
normal usage within Ninety (90) days after purchase. Please note that in order
to expedite processing, in some circumstances it may be necessary for you to
send photographs of the product for Blast Zone® evaluation, or to cut off and
return your product’s blower tube to Blast Zone®. If return shipping of a product covered under
this Limited Warranty is required, Blast Zone® will pay the reasonable charges
for such shipping at no cost to you. Products
requiring replacement will be replaced with the same product, or a similar product
of equal or greater value.
What This Limited Warranty Does Not Cover:
While Blast Zone® Residential Grade Inflatables are designed to
withstand the tests of time under residential use conditions, they are not
designed or sold for Commercial or Rental use, and all warranties are void
under such circumstances. If you are
looking for a Commercial or Rental Grade Inflatable, please see our selection
of Commercial or Rental Inflatables.
This Limited Warranty Shall Not Apply To Any Blast Zone® Product:
·
Subject to misuse, whether due to intentional acts, common
negligence, or accident.
·
That is not operated in accordance with the printed instructions that
accompany the product.
·
That has been operated beyond the rated capacity of the product or
in extreme weather conditions.
·
That has been repaired or altered by anyone other than Blast Zone®.
·
That develops mold or mildew because it was stored wet. (IMPORTANT:
It is crucial that all products and items, especially water parks, be STORED
DRY. Mildew or mold may develop if
stored wet and this Limited Warranty does not cover the presence of mild or
mildew due to improper care or storage.)
How To Obtain Warranty Service:
DO NOT
RETURN TO STORE To obtain warranty service,
please contact Blast Zone® by calling (877) 889-4685, emailing
service@vortexco.com, or writing to: Blast Zone® Limited Warranty, P.O. Box 277, Benicia,
CA 94510. Replacements may take up to four (4) weeks
for delivery. Please be prepared to
provide us with your original order number.
In some circumstances, the retailer’s warranty may supersede Blast
Zone’s® Limited Warranty. Under those
circumstances, you may be required to contact your Blast Zone® retailer. If you have any questions, please contact us
and we will instruct you on how to proceed.
Note: Blast Zone® Inflatables are designed to release air pressure
through the seams and material. It is
normal to feel or hear air escaping or see bubbles in water parks. Pin holes are a normal part of the
manufacturing process, and are not cause for concern.
The
sole and exclusive remedy of buyer under this Limited Warranty is Blast Zone’s®
obligation to repair or replace the product at no cost to the buyer for Ninety
(90) Days from the purchase date. IMPLIED WARRANTIES
INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. BLAST
ZONE® EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES BEYOND SHIPPING COSTS FOR COVERED PRODUCTS.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of special, incidental or consequential
damages, so these limitations and exclusions may not apply to you. This
warranty gives you specific legal rights. You may also have other rights which
vary from state to state.
This Is
Blast Zone’s® Exclusive Residential Grade Inflatable Written Warranty
BLAST
ZONE® TWO (2) YEAR LIMITED WARRANTY (Commercial Inflatables)
Blast Zone® Commercial/Rental Grade Inflatables are warranted to
be free of defects in material and workmanship for Two (2) Years from date of
purchase. In order to establish
eligibility, your original order number will be required. In the rare case of defect, products covered
by this Blast Zone® Limited Warranty will be repaired or replaced at no cost to
you. Blast Zone® will, at its election,
replace or make appropriate adjustment or repair to the product where Blast
Zone® inspection discloses any defects in material and workmanship occurring in
normal usage within Two (2) Years after purchase. Please note that in order to
expedite processing, in some circumstances it may be necessary for you to send
photographs of the product for Blast Zone® evaluation, or to cut off and return
your product’s blower tube to Blast Zone®.
If return shipping of a product covered under this Limited Warranty is
required, Blast Zone® will pay the reasonable charges for such shipping at no
cost to you. Products requiring
replacement will be replaced with the same product, or a similar product of
equal or greater value.
This Limited Warranty Shall Not Apply To Any Blast Zone® Product:
·
Subject to misuse, whether due to intentional acts, common
negligence, or accident.
·
That is not operated in accordance with the printed instructions
that accompany the product.
·
That has been operated beyond the rated capacity of the product or
in extreme weather conditions.
·
That has been repaired or altered by anyone other than Blast
Zone®.
·
Where timely written notice of defect has not been received by
Blast Zone®. (see below)
·
That develops mold or mildew because it was stored wet. (IMPORTANT:
It is crucial that all products and items, especially water parks, be STORED
DRY. Mildew or mold may develop if
stored wet and this Limited Warranty does not cover the presence of mild or
mildew due to improper care or storage.)
How To Obtain Warranty Service:
DO NOT
RETURN TO STORE To obtain warranty service,
please send WRITTEN NOTIFICATION of
defect WITHIN 30 DAYS OF DISCOVERY of such defect to: Blast Zone® Limited
Warranty, P.O. Box 277,
Benicia, CA 94510. For any questions, please contact Blast Zone®
by calling (877) 889-4685, emailing service@vortexco.com, or writing to Blast
Zone® at the address above. Replacements
may take up to four (4) weeks for delivery.
Please be prepared to provide us with your original order number. In some circumstances, the retailer’s
warranty may supersede Blast Zone’s® Limited Warranty. Under those circumstances, you may be
required to contact your Blast Zone® retailer.
Please contact us and we will instruct you on how to proceed.
Note: Blast Zone® Inflatables are designed to release air pressure
through the seams and material. It is
normal to feel or hear air escaping or see bubbles in water parks. Pin holes are a normal part of the
manufacturing process, and are not cause for concern.
The
sole and exclusive remedy of buyer under this Limited Warranty is Blast Zone’s®
obligation to repair or replace the product at no cost to the buyer for Two (2)
Years from the purchase date, provided that buyer shall notify Blast Zone® in
writing of such defect within Thirty (30) Days of the discovery of such defect. Such writing shall describe nature of defect
and include original order number to confirm eligibility. In the absence of such timely notice, buyer
shall be barred from this or other remedies.
THERE
ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. BLAST ZONE® EXPRESSLY DISCLAIMS ANY WARRANTY
AS TO MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSES OF BUYER. TO THE EXTENT THAT SOME STATES DO NOT PERMIT
FOR THE DISCLAIMER OF IMPLIED WARRANTIES, ANY SUCH WARRANTIES THAT ARISE ARE
EXPRESSLY LIMITED IN DURATION TO ONE (1) YEAR FROM THE DATE OF PURCHASE.
BLAST ZONE® EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, DOWNTIME, OR OTHER MONETARY LOSS) BEYOND
SHIPPING COSTS FOR COVERED PRODUCTS.
Some states do not allow for the exclusion or limitations on how
long an implied warranty lasts, or the exclusion or limitation of special,
incidental or consequential damages, so these limitations and exclusions may
not apply to you. This warranty gives you specific legal rights. You may also
have other rights which vary from state to state.
This Is
Blast Zone’s® Exclusive Commercial/Rental Grade Inflatable Written Warranty
BLAST
ZONE® RETURN POLICY
Blast
Zone® is committed to ensuring customer satisfaction with its products, but
please note that Blast Zone® does not provide “Free Rentals.†Our product return policy is explained below:
New Products In
Unopened Packaging:
New, unused products or items with unopened packaging may be returned for
refund. Returns of these products may be
subject to a restocking fee equivalent to 20% of the purchase price.
New Products In Opened
Packaging:
New products or items that have been opened are eligible only for exchange.
Used Products: Blast Zone® DOES NOT
provide refunds for products or items that have been opened or used.
Note: In some
circumstances, the retailer’s return policy may supersede Blast Zone’s® Return
Policy. Under those circumstances, you
may be required to contact your Blast Zone® retailer.
ELECTRIC
BLOWER WARRANTY
BLAST
ZONE® ONE (1) YEAR LIMITED WARRANTY
Blast Zone® Electric Blowers are warranted to be free of defects
in material and workmanship for One (1) Year from date of purchase. In order to establish eligibility, your
original order number will be required. In
the rare case of defect, Blowers covered by this Blast Zone® Limited Warranty
will be repaired or replaced at no cost to you.
Blast Zone® will, at its election, replace or make appropriate
adjustment or repair to the Blower where Blast Zone® inspection discloses any
defects in material or workmanship occurring in normal usage within One (1) Year
after purchase. Please note that in some circumstances it may be necessary for
you to return the Blower to Blast Zone® for evaluation. If return shipping of a Blower covered under
this Limited Warranty is required, Blast Zone® will pay the reasonable charges
for such shipping at no cost to you.
Electric Blower Units requiring replacement will be replaced with the
same unit or a unit of equal or greater value.
This Limited Warranty Shall Not Apply To Any Blast Zone® Electric
Blower:
·
Subject to misuse, whether due to intentional acts, common
negligence, or accident.
·
That is not operated in accordance with the printed instructions
that accompany the product.
·
That has been repaired or altered by anyone other than Blast
Zone®.
How To Obtain Warranty Service:
DO NOT
RETURN TO STORE To obtain warranty service,
please contact Blast Zone® by: calling (877) 889-4685, emailing
service@vortexco.com, or writing Blast Zone® Limited Warranty, P.O. Box 277, Benicia,
CA 94510. Replacements may take up to four (4) weeks
for delivery. Please be prepared to
provide us with your original order number.
In some circumstances, the retailer’s warranty may supersede Blast
Zone’s® Limited Warranty. Under those
circumstances, you may be required to contact your Blast Zone® retailer. If you have any questions, please contact us
and we will instruct you on how to proceed.
The
sole and exclusive remedy of buyer under this Limited Warranty is Blast Zone’s®
obligation to repair or replace the Electric Blower at no cost to the buyer for
One (1) Year from the date of purchase. IMPLIED
WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY. BLAST ZONE® EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES BEYOND SHIPPING COSTS FOR COVERED PRODUCTS.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of special, incidental or
consequential damages, so these limitations and exclusions may not apply to
you. This warranty gives you specific legal rights. You may also have other
rights which vary from state to state.
This Is
Blast Zone’s® Exclusive Electric Blower Written Warranty
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Epic International Enterprises. The collective work includes works that are licensed to Epic International Enterprises. Copyright 2007, Epic International Enterprises ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Epic International Enterprises or purchasing Epic International Enterprises products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Epic International Enterprises or to purchase Epic International Enterprises products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Epic International Enterprises. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Epic International Enterprises used in the site are trademarks or registered trademarks of Epic International Enterprises.
Warranty Disclaimer
This site and the materials and products on this site are warranted against manufacturer defect for a period of 30 days from purchase. To the fullest extent permissible pursuant to applicable law, Epic International Enterprises disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Epic International Enterprises does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Epic International Enterprises does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Epic International Enterprises reserves the right to REPLACE ANY PRODUCTS WITHIN THE 30 DAY WARRANTY PERIOD WITH THE SAME PRODUCT, OR PRODUCT OF EQUAL OR GREATER VALUE. Epic International Enterprises DOES NOT ACCEPT RETURNS FOR BUYERS REMORSE, AND WILL NOT PROVIDE REFUNDS.
Limitation of Liability
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Typographical Errors
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Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Epic International Enterprises without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Epic International Enterprises may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Epic International Enterprises.
Miscellaneous
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Use of Site
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Participation Disclaimer
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You agree to indemnify, defend, and hold harmless Epic International Enterprises, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
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